Project Overview
Cotswold Roofing & Guttering was contacted by a homeowner in Cheltenham shortly after moving into their new property. During the first period of heavy rainfall, the customer discovered multiple roof leaks, which quickly revealed a more serious underlying issue. Following a full inspection, it became clear that the roof had no underfelt installed, leaving the property completely unprotected from water ingress.
To ensure the home was made safe, dry, and fully weatherproof, our team carried out a full roof replacement, installing a modern roofing system complete with breathable membrane, new battens, and fresh roof coverings.
The Problem
Soon after moving in, the homeowner noticed damp patches forming inside the property and water ingress during rainfall. What initially appeared to be a few isolated leaks turned out to be a much larger problem after our inspection.
The existing roof coverings had been fitted without any underfelt or protective membrane beneath. This meant that every time rainwater passed between the tiles, it was entering the roof space directly. Over time, this had already begun to affect the timbers and insulation, placing the home’s internal structure at risk.
Because of the severity of the issue, spot repairs would not have provided a reliable solution. A complete roof replacement was the only option to ensure the property was properly protected in the long term.
Our Solution
Our team began by carefully stripping back the existing roof coverings to expose the base structure. Once the roof was opened, we inspected all underlying timbers to ensure they remained structurally sound. Any sections showing early signs of moisture damage were replaced to restore the integrity of the roof frame.
A new high-performance breathable membrane was installed to provide complete protection against moisture while allowing the roof to ventilate correctly. New treated battens were then fitted, followed by the installation of brand-new roof coverings chosen to complement the property’s appearance.
The entire roof replacement was completed with precision and attention to detail, ensuring full compliance with current building standards and long-term protection against Cheltenham’s variable weather conditions.
The Result
The completed roof replacement completely transformed the property. The new roofing system eliminated all active leaks and provided the homeowner with complete confidence that their home was now fully protected from the elements.
With the addition of proper underfelt, improved ventilation, and new roof coverings, the property now benefits from improved thermal efficiency, reduced risk of condensation, and long-term durability. The homeowner was relieved to have discovered the issue early and extremely pleased with the quality of the finished work.
Client Feedback
“We were shocked to find leaks so soon after moving in, and even more surprised to discover there was no underfelt under the roof. Cotswold Roofing & Guttering were fantastic from start to finish. They explained everything clearly and carried out the replacement to a very high standard. We now feel completely secure in our new home.”
Project Summary
Location: Cheltenham, Gloucestershire
Service Provided: Full roof replacement
Property Type: Residential home
Issue: Multiple leaks caused by missing underfelt
Solution: Complete roof strip-back, new membrane, battens, and re-tiling
Result: Fully watertight, insulated, and compliant new roof system
Expert Roof Replacements That Provide Long-Term Protection
This project highlights Cotswold Roofing & Guttering’s expertise in identifying severe hidden roofing defects and delivering full roof replacements with confidence and care. By addressing the missing underfelt and providing a completely new roof system, we ensured this Cheltenham home is now protected for decades to come.
If you have recently moved into a property and discovered roof leaks, or if you’re unsure about the condition of your roof, our team is here to help. Contact Cotswold Roofing & Guttering today to arrange a professional inspection and quotation.
Need a roof replacement in Cheltenham? Contact us for a free survey and quote.
